Effective Date: October 20, 2026

Welcome to the official Terms of Service agreement of PASSENGER CLOTHING LTD, the registered operator of the e-commerce website www.passengerclothingshop.com. This document constitutes a legally binding contract between you, the website user and customer, and PASSENGER CLOTHING LTD, governing all your access to and use of our platform, your browsing of our curated minimalist product catalog, and any purchase transactions you complete for our range of timeless, clean-styled products including hats, simple canvas bags, waist bags, and other everyday essential apparel accessories. Our brand core promise of “Minimal style, Timeless pieces, Clean styles for all your days” underpins every part of this agreement, as we aim to deliver a transparent, fair, and trustworthy shopping experience for every visitor. By accessing, browsing, or creating an account on our website, submitting an order, or using any feature of our platform, you confirm that you are of legal age to form a binding contract under applicable law, you have read, fully understood, and unconditionally agree to all terms outlined below. If you do not agree with any provision of this Terms of Service, you must immediately cease all use of our website and its related services.

1. Definitions

For the purposes of this agreement, the following terms carry the explicitly defined meanings outlined below:

• ‌“Platform”‌: Refers exclusively to our official e-commerce website hosted at the domain www.passengerclothingshop.com, including all its related subdomains, mobile-optimized versions, official applications, and all services, features, and content hosted on this digital property.
• ‌“PASSENGER CLOTHING LTD”, “we”, “us”, “our”‌: Refers to the legally registered company PASSENGER CLOTHING LTD, whose registered physical address is Forest House, 12 Queensway, New Milton, England, BH25 5NN, and all our authorized agents, employees, and subcontractors acting on our behalf.
• ‌“You”, “your”, “User”, “Customer”‌: Refers to any individual, entity, or visitor who accesses, browses, or uses any part of our platform, regardless of whether they hold an active registered My Account on our website or have submitted a paid order.
• ‌“Products”‌: Refers to all physical apparel and accessory goods listed for sale on our platform, including but not limited to all hat categories, simple canvas bags, waist bags, new arrivals, amazing deals, and curated minimalist collections displayed in our product catalog.
• ‌“User Content”‌: Refers to all text, images, feedback, review content, and other materials that you voluntarily submit, upload, or publish to our platform, including product reviews, account profile information, and correspondence sent to our customer support team.
• ‌“Services”‌: Refers to all functions and benefits we provide to users, including our 100% secure checkout system, 30-day easy return policy, free shipping benefit for orders over €90, 24/7 friendly customer support, order tracking tools, My Account portal, Wishlist functionality, email subscription for deals and product updates, and all other related features offered on our website.

2. Service Eligibility and Account Registration

To use the full range of features available on our platform, including placing paid orders, saving items to your personalized Wishlist, accessing your Orders history page, and managing your saved shipping preferences, you may choose to create a registered My Account with us.
When you complete the account registration process, you confirm that:

• You are at least 18 years of age, or hold full legal parental or guardian consent to create an account and make purchases on our platform, and you possess full legal capacity to enter into this binding Terms of Service agreement under applicable laws.
• All registration information you submit, including your full legal name, valid email address, contact phone number, and delivery addresses, is true, accurate, complete, and kept up to date at all times. You agree to update your account details promptly via your My Account settings page if any of your personal information changes after registration.
• You are not a person or entity that has previously been suspended, banned, or restricted from using our platform, or that is listed on any national or international trade sanction, restricted party, or denied party list under applicable United Kingdom, EU, or local destination country laws.
  You are fully responsible for maintaining the confidentiality of your account login credentials, including your account password, and for all activities, actions, and orders that are submitted under your registered account. You agree to notify our support team immediately at [email protected] if you detect any unauthorized access to your account, or any security breach related to your login details. We will not be held liable for any losses or damages arising from your failure to protect your account credentials appropriately. We reserve the full right to reject new account registrations, or temporarily suspend or permanently terminate any existing account, at our sole and reasonable discretion, if we identify that a user has submitted falsified registration information, violated any terms of this agreement, or engaged in fraudulent or harmful activities on our platform.

3. Product Information, Pricing, and Order Submission

We make every reasonable effort to ensure that all product details, descriptions, images, and color previews displayed on our platform are as accurate as possible, to give you a clear representation of the minimalist, high-quality everyday items we offer. However, minor variations in product appearance, texture, or color may appear due to differences in individual device screen displays, and such minor variations do not qualify as a defective or misrepresented product under our return policy.
All product prices displayed on our platform are quoted in Euro, and are inclusive of all applicable local UK taxes, unless explicitly stated otherwise on individual product listing pages. We reserve the right to adjust product pricing, launch limited-time promotional discounts, or modify advertised deal terms at any time, at our sole discretion, without prior individual notice to users. Before you submit a paid order, the final total sum including any applicable shipping fees, taxes, and discount deductions will be clearly displayed to you on the final checkout confirmation page.
When you successfully submit and pay for an order on our platform, you enter into a formal binding purchase contract with PASSENGER CLOTHING LTD, and we will send you an automated order confirmation email to your registered email address immediately after your payment is verified. We strictly follow our advertised order processing timeline of 1 to 3 business days, during which we perform full quality inspections of your ordered items before arranging shipment, as outlined in our public Shipping Policy posted on our platform.
We reserve the right to reject or cancel any submitted order at our reasonable discretion, including but not limited to scenarios where the listed product is confirmed to be out of stock, there are confirmed pricing errors on the website that would make the transaction commercially unviable, we have reasonable grounds to suspect the order is associated with fraudulent payment activity, or you have previously violated any terms of this Terms of Service agreement. If we cancel a paid order that you have already settled payment for, we will immediately add the full corresponding order value as 12-month valid store credit to your PASSENGER CLOTHING LTD account, in full alignment with our public Refund and Returns Policy where we do not process standalone monetary refunds without the return of eligible physical products.

4. Payment Terms and Transaction Security

All transactions completed on our platform are processed through our 100% secure checkout system, with full industry-standard SSL/TLS encryption protecting all your payment information during transmission. We do not store full credit card, debit card, or sensitive third-party payment method details on our own internal servers: all payment processing operations are exclusively handled by our vetted, PCI DSS compliant authorized payment service providers, to eliminate financial data security risks for all our customers.
By submitting an order on our platform, you confirm that you are the legal authorized holder of the payment method you use to settle your order, and you have full permission and legal right to complete the relevant transaction. You are solely responsible for ensuring that the payment information you provide at checkout is correct, valid, and has sufficient available funds to cover the full total amount of your order. If your transaction fails to complete due to incorrect payment details, insufficient funds, or other issues originating from your selected payment method, our customer support team will assist you to resolve the issue and re-submit your order as needed.
We take all reasonable anti-fraud measures to protect both our customers and our business from unauthorized fraudulent transaction activities. We reserve the right to hold any high-risk transaction for additional identity verification before proceeding with order processing, to confirm that the order is being placed by the legitimate payment account holder.

5. User Conduct and Acceptable Use Policy

When accessing and using our www.passengerclothingshop.com platform, you agree that you will not:

• Violate any applicable local, national, or international laws, regulations, or legal ordinances in your jurisdiction or in the United Kingdom, while using our services.
• Copy, reproduce, distribute, publicly display, modify, or create derivative works from any part of our platform’s original content, including all product images, written descriptions, brand branding elements, website design layouts, and text content, without our explicit prior written permission.
• Use any automated crawler, scraping tool, bot, or other unauthorized automated program to access, scrape, or extract large volumes of data from our website, overload or disrupt the normal operation of our servers, or interfere with the proper functioning of our platform for other users.
• Impersonate any other person, entity, or falsely state or misrepresent your affiliation with any individual or organization, when submitting information to our platform.
• Upload, post, or transmit any User Content that is unlawful, defamatory, threatening, obscene, infringes on third party intellectual property rights, or contains malicious code, computer viruses, or harmful software that could damage our platform or other users’ devices.
• Resell, redistribute, or commercially exploit our purchased products in a way that violates our brand trademark protection rights, or uses our official brand assets without our explicit written authorization.
• Submit fraudulent, false, or malicious product reviews, feedback, or complaints to our platform for the purpose of obtaining undeserved store credit, discounts, or other improper benefits.
  If we confirm that you have violated any of the above acceptable use rules, we reserve the right to immediately restrict your platform access, suspend or permanently terminate your registered account, and in severe cases, reserve the right to pursue appropriate legal remedies to protect our legitimate rights and interests.

6. Intellectual Property Rights

All content published on the www.passengerclothingshop.com platform, including but not limited to all original product designs, brand trademarks, service marks, logos, website page layouts, text content, product photography, illustrations, software code, and all related intellectual property assets, are the exclusive legal property of PASSENGER CLOTHING LTD, or are used by us with the explicit authorization of the relevant intellectual property rights holder. All rights not explicitly granted to you under this Terms of Service agreement are fully and exclusively reserved by PASSENGER CLOTHING LTD.
You are granted a limited, non-exclusive, non-transferable, revocable personal license to access, browse, and use our platform for personal, non-commercial shopping purposes only. This license does not grant you any right to reproduce, distribute, sublicense, or commercially exploit any of our intellectual property assets. You agree not to remove, alter, or obscure any copyright, trademark, or other proprietary rights notices that are contained on our platform or accompanying our physical purchased products.
Any User Content that you voluntarily submit, upload, or send to our platform, including product feedback and review content, you automatically grant PASSENGER CLOTHING LTD a perpetual, non-exclusive, royalty-free, fully sublicenseable right to use, reproduce, modify, publicly display, and distribute this User Content for the purposes of operating, promoting, and improving our platform, with no additional compensation owed to you. You confirm that you hold all necessary rights and permissions to grant this license for any User Content you submit to us.

7. Disclaimer of Warranties and Limitation of Liability

Our platform and all our services and products are provided on an “as is” and “as available” basis, to the fullest extent permitted under applicable law. PASSENGER CLOTHING LTD makes no express or implied warranties of any kind, including but not limited to implied warranties of merchantability, fitness for a particular non-stated purpose, and non-infringement of third party rights. We do not guarantee that access to our website will be uninterrupted, 100% error-free, or completely free from all potential cyber security threats, though we implement industry leading security measures to minimize these risks.
To the maximum extent permitted by applicable United Kingdom law, PASSENGER CLOTHING LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our platform, your purchase of our products, or any breach of this Terms of Service agreement, including but not limited to lost profits, lost data, or business interruption losses. In no scenario shall our total aggregate liability to you for any and all claims related to your use of our platform exceed the total actual sum of money you have paid to us for the specific order or service that gives rise to the relevant claim.
Nothing in this clause shall operate to exclude or restrict our liability for death or personal injury caused by our proven negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be lawfully excluded or restricted under the provisions of the United Kingdom Consumer Rights Act 2015 and other applicable mandatory consumer protection legislation.

8. Governing Law and Dispute Resolution

This Terms of Service agreement, and all disputes, claims, or causes of action arising out of or related to your use of our platform, your product purchases, or this contract, shall be exclusively governed by, and construed in accordance with the laws of England and Wales, United Kingdom.
In the event that any disagreement or dispute arises between you and PASSENGER CLOTHING LTD, you agree to first attempt to resolve the issue in good faith through direct friendly negotiation with our customer support team, by reaching out to us at our official contact email [email protected] or our contact phone number +44 7707 216060. We will respond to all formal dispute notification messages within 7 working days, and work with you to find a mutually satisfactory resolution to the issue.
If the dispute cannot be resolved through our direct friendly negotiation process within 30 days of our receipt of your dispute notice, either party may submit the dispute to the exclusive jurisdiction of the competent courts located in New Milton, England, United Kingdom.

9. Policy Updates and Agreement Modifications

We reserve the right to update, modify, or adjust the terms of this Terms of Service agreement at any time, to reflect changes in our business operations, new applicable legal regulatory requirements, or improvements to our service rules. When we make material changes to this agreement, we will update the Effective Date marked at the top of this document, and post a prominent public announcement on the homepage of www.passengerclothingshop.com at least 14 calendar days before the revised terms come into formal effect. For registered account holders, we will also send a direct notification email to your registered contact email address to inform you of the key changes to this agreement.
Your continued access to, and use of our platform after the effective date of the revised Terms of Service will constitute your full acknowledgement, understanding, and agreement to be bound by all the new modified provisions. If you do not agree to the updated revised terms, you must immediately stop using our platform, and you may choose to permanently close your registered My Account by contacting our support team.

10. Severability and Entire Agreement

If any individual provision of this Terms of Service agreement is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, the remaining full provisions of this agreement shall remain in full force and effect, and the invalid provision shall be reformed and interpreted in a manner that most closely matches the original intent of the original clause, to the maximum extent permitted by applicable law.
This document, together with our published Privacy Policy, Shipping Policy, Refund and Returns Policy, and About Us content posted on our platform, constitutes the entire full agreement between you and PASSENGER CLOTHING LTD, and supersedes all prior oral or written understandings, negotiations, or agreements related to your use of our e-commerce platform. No waiver by PASSENGER CLOTHING LTD of any strict performance of any provision of this agreement shall operate as a continuing waiver of that clause, or a waiver of any other subsequent breach of the same or different provision under this agreement.

11. Contact Information

If you have any questions, inquiries, or concerns regarding any provision of this Terms of Service agreement, you may reach our official customer support team at any time using the following verified contact details:

• Registered Company Name: PASSENGER CLOTHING LTD
• Registered Physical Address: Forest House, 12 Queensway, New Milton, England, BH25 5NN
• Official Contact Email: [email protected]
• Customer Support Telephone Number: +44 7707 216060
  Our 24/7 friendly support team will respond to all your Terms of Service related inquiries promptly, to ensure that you have full clarity on your rights and obligations when shopping for our minimalist everyday staple pieces on our platform.